Privacy Policy

Filanto appreciates and is committed to respecting your privacy rights. Please review our policy to learn more about how Filanto collects, protects, and uses the information it receives from users of our website.

At Filanto, we understand your concerns regarding the security of online transactions. Therefore, our website is equipped with the latest technology available to online merchants to ensure the privacy of any information you send through it. We ask that you provide your name, email address, mailing address, phone number, and credit card information so we can process your online order quickly and securely. We will not share, sell, or distribute any information you provide to us to third parties without your consent, unless we are legally required to do so.

We may also collect information about your use of our website, as well as information you send to the site through messages, emails, or letters you send to us. We will also use and analyze the information we collect to manage, support, improve, and develop our business. To maintain customer service standards and train staff to assist you, incoming calls may be recorded or monitored. Finally, if our company enters into a joint venture with another company, or is sold or merged with it, your information may be disclosed to our business partners or new owners.

Your phone number will only be used in rare cases when we need to contact you regarding your order. We assure you that we will not place your phone number on any telemarketing lists nor share it with any third party.

We use email to keep you updated on the status of your order. When you place an order, we will send you a confirmation email, followed by another email once your order has been shipped. You will also receive important information about website updates, exclusive promotions, and new products through the Frenchie mailing list. You may easily unsubscribe from these updates at any time by clicking the unsubscribe link included in the email. We assure you that we will not share your email address with any third party.

Our website uses cookies. You may set your computer to refuse cookies; however, this may prevent you from using certain features of our website.

By using the Filanto website, you agree to all of this information and its use as described above in the Privacy Policy. If the Privacy Policy is changed for any reason, this page will be updated accordingly so you can remain informed about how your information is collected and under what circumstances it is used.

Filanto encourages you to send your questions, comments, and concerns regarding privacy.

You may send your feedback in writing to: order.filanto@gmail.com